The improvement system for the quality

Regarding quality the challenge is to incorporate this quality into the product right during the development stage.

Good communication between planning, production, purchasing, logistics and development makes sure that fault prevention measures like "FMEA" (Failure Mode and Effects Analysis) and "Poka-Yoke" (technique to avoid mistakes) are integrated into new products during their development stage. Who still measures their defects in % is factors too high. Excellent companies measure their quality in dpm Defects per Million. This ambitious benchmark leads to a rethink process among the employees who try to reach a level below 100 dpm. One crucial success factor in quality improvement is visual management All the important key figures have to be visualised in the right places to act as a basis for communication between leaderhip and staff. Companies which are interested in a long-term success strategy are aiming for Know-How the Six-Sigma-System from the US provides, which is successfully used all over the world.

Six-Sigma aims at a quality with only 3.4 possibilities for defect per 1 million parts.